Where are you based? United States
What is expected time for live agent reply? Within 48 hours.
Why my order is taking so long? Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
Where do you deliver? Worldwide
Can I cancel my order? Yes you can cancel your order before it begins to process or has been shipped. 

Can I consult someone from your company? You can send us an email at info@coleenslifestyle.com